Refund Policy

1. Introduction

This Refund Policy ("Policy") governs the refund of fees paid for legal services provided by Reddy's Law Chambers ("we," "our," or "us"). This policy is subject to the laws of India and the rules and regulations of the Bar Council of India.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

2. General Principles

Legal services are professional services that involve expertise, time, and resources. Refunds are generally not provided for services that have been rendered or consultations that have been conducted.

3. Consultation Fees

3.1 Initial Consultation

• Consultation fees are generally non-refundable once the consultation has been conducted
• If you cancel a scheduled consultation with at least 24 hours' notice, a full refund may be provided
• Cancellations with less than 24 hours' notice may result in a 50% refund
• No-shows without prior notice are not eligible for refunds

3.2 Follow-up Consultations

• Follow-up consultation fees are non-refundable once the session has been completed
• Rescheduling is allowed with at least 24 hours' notice

4. Legal Services and Representation

4.1 Retainer Fees

• Retainer fees are generally non-refundable as they secure our availability and commitment
• Unused portions of retainer fees may be refunded if services are terminated before completion
• Refunds are calculated based on work completed and expenses incurred

4.2 Document Preparation

• Fees for document preparation are non-refundable once work has commenced
• If work is terminated before completion, partial refunds may be considered
• Refunds are subject to deduction of work completed and administrative costs

4.3 Court Representation

• Fees for court representation are non-refundable once court proceedings have begun
• Withdrawal from representation is subject to court approval and ethical obligations
• Refunds may be considered only in exceptional circumstances with valid reasons

5. Refund Eligibility

Refunds may be considered in the following circumstances:

• Duplicate payments made in error
• Overpayments due to calculation errors
• Services not provided due to our inability to perform
• Termination of services before commencement (subject to terms)
• Exceptional circumstances as determined by our discretion

6. Refund Process

6.1 Request Submission

To request a refund, you must:

• Submit a written request within 30 days of payment
• Provide detailed reasons for the refund request
• Include relevant documentation and payment receipts
• Contact us at info@reddylaw.in or call 080-41464999

6.2 Review Process

• All refund requests are reviewed on a case-by-case basis
• Review process typically takes 7-14 business days
• We may request additional information or documentation
• Decisions are final and binding

6.3 Refund Processing

• Approved refunds are processed within 7-10 business days
• Refunds are made through the same payment method used for the original transaction
• Bank transfer refunds may take additional 3-5 business days
• Processing fees may be deducted from the refund amount

7. Partial Refunds

In cases where partial refunds are applicable, the amount will be calculated based on:

• Work completed and services rendered
• Time spent on the matter
• Expenses incurred (court fees, filing fees, etc.)
• Administrative costs and overhead
• Any applicable cancellation fees

8. Dispute Resolution

If you disagree with our refund decision, you may:

• Request a review by our senior management
• File a complaint with the Bar Council of Karnataka
• Seek mediation through the Consumer Disputes Redressal Forum
• Pursue legal remedies as available under Indian law

9. Governing Law and Jurisdiction

This Refund Policy is governed by the laws of India and the State of Karnataka. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

For refund requests, questions, or concerns regarding this policy, please contact us: